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    improve customer service
    applications6
    computer5
    technology5
    computers4
    interactive3
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    technologies3
    call center2
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    average handle time1
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    average handle rate1
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    www.4bsr.com - 2009-02-06

science3 physics2 information technology3 call centers1 chemistry2 computer5 crm3 education5 flat-coated retrievers1 fcr1 call center2 consulting5 first call resolution1 institute3 customer service3 management5 research5 biology2 contact center2

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